GOT A QUESTION? YOU’RE IN THE RIGHT PLACE!
How does it work?
If you’ve received the registration e-mail to Streeteat Delò, once you’re registered, you can order your food for tomorrow, or plan the deliveries for the other days of the week. At the end of the order you’ll get a recap e-mail with all the dishes you ordered, their delivery dates and the opening codes of the Streeteat Delò Locker in which they are going to be delivered.
What’s the difference between Delò and Delò Deluxe?
The basic service Delò allows you to order dishes every working day until 4 p.m. and receive them from the following day in your Streeteat Delò Locker. Deluxe is an emergency service allowing only to authorized users to order the same morning of the delivery day.
What does “accessible door” mean?
They are those doors which are easier to reach, i.e. the ones in the central area of the Locker. You can indicate this preference at the moment of your order: if they are available, the system will assign you those locker doors.
How can I pick up my meal?
Once you order is completed you’ll get a recap e-mail with all your dishes and their opening codes. Once in front of the Streeteat Delò Locker screen you just have to enter your code and the door with your dish/es for that day will automatically open.
How much time do I have to pick up my meal?
Once the delivery is notified, you can pick up your meal at the Streeteat Delò Locker whenever you want, by the end of the day.
What do I have to do after I picked up my meal from the Locker?
Before eating all dishes must be regenerated, i.e. brought to the right temperature to better enjoy their taste. You’ll find a pre-set microwave in your Delò Area. Normally, regeneration time is between 1.5 and 2 minutes.
If I’m not in the office or otherwise unable to go to the Locker, how can I pick up my order?
Dishes are delivered in the Locker in the morning and you have all day to pick them up. All dishes left in the Locker at the end of the day will be lost. *But remember: you can share your code with anyone you want and ask them to pick up your meal for you.*